Apple. Google. Zappos. They’re some of the world’s most successful companies, and they’re recognized and revered worldwide. But a brand is much more than just a logo or a window dressing. Each also has a strong value proposition; one that is engrained in its unique culture and inspires everything from day-to-day interactions to long-term growth and goals.
We have equally defined values and a strong, nurturing culture here at Bloom. In fact, as a family-oriented company, we’ve made company culture our number one priority because we believe if the culture is right, then everything else — including delivering great customer service and building an enduring brand — will fall into place. It drives our brand, our customer service and, ultimately, our growth. We see it as a way of life, based on a shared set of core values, ideas, behaviors, beliefs, skills, motives, attitudes, meanings and roles.
We’ve worked hard to bring together those who understand our mindset and have a desire to be part of something bigger than themselves. Many associates have been with Bloom for decades, and if you question those we work with, it will become obvious that this desire reverberates throughout the entire organization.
From owners and executive director to department managers and each and every associate, all live by the Bloom Beliefs. This means maintaining a high level of commitment and respect for our values and culture, supporting each other, and standing together as one company. This approach is reflected in the way each associate talks about the company, and because our culture is our biggest asset, it’s the glue that holds us together while distinguishing us from other providers.
We believe in order for our residents to love living at Bloom, our associates have to love working at Bloom first! We have created a culture of happy associates and happy residents!